At InPost, the largest independent postal service company in Poland, we implemented a helpline, IVR and CRM. Our system supports customers from Poland, Russia and Hungary.
Fakro is in an industry leader in production and sales of roof windows, in Poland and worldwide. The company uses a Thulium system, combining the functionality of a phone system and a Call Center.
Thulium implemented an IP phone system at Bahlsen, one of the biggest bakers’ confections producers in Europe. The company offers a range of biscuits and cakes, HIT and Leibniz well known internationally, and a local brand Krakuski.
VOBIS, established in 2006, is an online store specialising in consumer electronics and multimedia. VOBIS uses Thulium’s helpline to support their customers.
Phinance concentrates on protecting their customers’ financial balance. Thulium contributes to their work by delivering effective tools for telemarketing campaigns.
Home&Garden - an online store offering a wide selection of garden furniture - uses Thulium for phone and e-mail support of their customers.
Presto is an award-winning sports retailer offering a deep assortment of products. The phone support solution was delivered by Thulium.
Oktawave is an innovative platform of infrastructure on demand (used by Thulium as well!). Thulium integrated with SugarCRM is used by Oktawave for their phone customer support.